Translate

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Privacy Policy

Last updated: October 2023

This Privacy Policy explains how Translate ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information about you in the following ways:

1.1 Information You Provide

When you use the App, you may provide us with certain information directly, including:

  • Account Information: If you choose to create an account, we may collect your email address and other account credentials.
  • User Content: The text, speech, and images you input into the App for translation, including text you type, voice recordings you make, and photos you take or upload.
  • Contact Information: If you contact our customer support, we may collect your name, email address, and any other information you provide in your message.

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage, including:

  • Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you use the App, such as the features you use, the languages you translate between, the time and duration of your use, and the frequency of your use.
  • Location Information: If you enable location services for the App, we may collect your approximate location to provide location-based translation features (e.g., translating street signs or local business information).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve the App: To operate and maintain the App, including providing translation services, personalizing your experience, and improving the App's features and functionality.
  • To Process Your Requests: To respond to your inquiries, provide customer support, and fulfill your requests for features or services.
  • To Develop New Features: To analyze usage patterns and develop new features and services that may be of interest to you.
  • To Protect Our Users and Services: To detect and prevent fraud, misuse, and unauthorized access to the App, and to ensure the security of our services.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as cloud storage providers, translation engine providers, and customer support services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or through a prominent notice in the App of any such change in ownership or control of your personal information.
  • With Your Consent: We may share your information with third parties with your explicit consent.

4. Data Retention

We retain your information for as long as necessary to provide the App and its services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. If you delete your account, we will delete your personal information, except for information we are required to retain by law or for legitimate business purposes.

5. Your Choices and Rights

You have certain choices and rights regarding your information, including:

  • Access and Correction: You may access and correct your personal information by logging into your account or contacting us at fanyi6619@163.com.
  • Deletion: You may request the deletion of your account and personal information by contacting us at fanyi6619@163.com.
  • Location Information: You can control whether the App collects location information by adjusting the location services settings on your device.
  • Marketing Communications: If we send you marketing communications, you may opt out by following the instructions in those communications or by contacting us at fanyi6619@163.com.

6. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include technical and organizational security measures, such as encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us at fanyi6619@163.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: fanyi6619@163.com

10. Third-Party Services

The App may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the App, you consent to the transfer of your information to countries outside your country of residence, including the United States, for the purposes described in this Privacy Policy.

12. Cookies and Similar Technologies

The App may use cookies and similar technologies to collect information about your usage. Cookies are small data files that are stored on your device. You can control the use of cookies through your device settings. However, disabling cookies may affect the functionality of the App.

13. Analytics

We may use third-party analytics services to collect and analyze information about your use of the App. These services may use cookies and other tracking technologies to collect information such as your device information, usage data, and location information. The information collected by these analytics services is used to help us improve the App and our services.

14. Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to your personal information, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. To exercise these rights, please contact us at fanyi6619@163.com. We will respond to your request within 45 days of receipt.

15. General Data Protection Regulation (GDPR) Rights

If you are a resident of the European Economic Area (EEA), you have certain rights under the GDPR, including the right to access your personal information, the right to rectify inaccurate personal information, the right to erasure of your personal information, the right to restrict processing of your personal information, the right to data portability, and the right to object to processing of your personal information. To exercise these rights, please contact us at fanyi6619@163.com. We will respond to your request within one month of receipt.